V3 Builder: Translation button is not appearing.

  • zapin
    Asked on January 29, 2017 at 12:04 PM
    Can I change "price" to danish word instead ?
  • Kevin Support Team Lead
    Replied on January 29, 2017 at 12:34 PM

    You could use the translate tool to do it, once translating the words in your form you will find the "price" word under the "Afkryds herunder det ønskede morgenbrød samt antal :" section: 

    V3 Builder: Translation button is not appearing Screenshot 30

    You may get the translate wizard by adding "&old" at the end of the form builder link, then opening the preferences and going to advanced settings: 

    V3 Builder: Translation button is not appearing Screenshot 41

    Here's also a guide about it: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual 

    Also, to get back to the current UI simply replace the "&old" with "&reset". 

    Hope this helps. 

     

     

  • zapin
    Replied on January 29, 2017 at 2:20 PM

    Thank you for your answer. But I can`t seem to find the translation tool. I can`t find anything that look like your screenshoots, and I tried reading the guide you linked to, but still I can`t find where I can translate my form. 

     

  • Boris
    Replied on January 29, 2017 at 4:40 PM

    Sorry about this, we are currently experiencing technical difficulties with the translation tool, so it is not accessible through the user interface at the moment.

    My colleague already forwarded this thread to our developers as a bug report, so that we could inform you once the translation tool is fixed and accessible again.

    In the meantime while the issue is being worked on, as described by my colleague, you may want to use our old Form Builder interface and set up your languages that way. To access our old Form Builder interface, you can simply append &old at the end of the URL when you are editing your form.

    For example, is your URL for editing a form is this:

    https://www.jotform.com//?formID=53545513278358

    You would add &old at the end, so it becomes this:

    https://www.jotform.com//?formID=53545513278358&old

    That will open your form in our old interface, from which you can access the language translation tool by going to Preferences > Advanced Settings > Edit Form languages, as depicted in the image attached at the bottom.

    Once you are done setting up the languages, don't forget to save your form, and then you can use &reset parameter instead of &old to return back to our modern interface:

    https://www.jotform.com//?formID=53545513278358&reset

    Screenshot from old interface:

    V3 Builder: Translation button is not appearing Screenshot 20

  • hasan JotForm Developer
    Replied on January 29, 2017 at 5:24 PM

    Hello,

    We are sorry about this. The issue has been resolved now.

    You should reach the Form Languages section as stated in our guide, https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual

     

    Thanks.