What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is failing to email the form after it is submitted.

    Asked by resqangels on January 30, 2017 at 10:03 PM

    I have the form setup to email the submission however it is failing to do so. 

    Page URL:

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    JotForm Support

    Answered by liyam on January 30, 2017 at 11:07 PM


    I checked your email address and found that it landed in our bounce list This happens when your email server rejects emails from us. 

    I have removed your email address from the bounce list. Please try to observe if the email delivery problem persists. You can check this guide for steps to observe your account's email delivery history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If you have questions, please let us know.