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Tom SteeleAsked on January 31, 2017 at 10:22 AMMessage details
Subject: New submission: Upload File FormSender: noreply@jotform.comRecipient: One recipientDate: Jan 30, 2017, 09:23Message ID: <1b4af25fc0301d211f837775146469e6@localhost.localdomain>Message size: 7.31KBAttachments: 0Direction: ReceivedStatus: 0/1 DeliveredRecipient detailsnewdigital@gwayonline.comJan 30, 2017, 09:23 0.18 seconds BouncedJan 30, 2017, 09:23 Received from an SMTP server with IP address: 209.17.115.109 (Not encrypted)250 2.0.0 OKJan 30, 2017, 09:23 Inserted into Gmail delivery pipelineJan 30, 2017, 09:23 BouncedYour email to group <a href="mailto:NewDigital@gwayonline.com" target="_blank">NewDigital@gwayonline.com</a> was rejected due to spam classification. To address this issue: * Contact the owner of the group, who can choose to enable message moderation instead of bouncing these emails. * Set up SPF records for your sending domain if you have not done so already. Instructions for both steps can be found here: <a href="https://support.google.com/a/answer/168383" target="_blank">https://support.google.com/a/<wbr>answer/168383</a>. -
Ashwin JotForm SupportReplied on January 31, 2017 at 11:39 AM
Hello Tom,
Upon checking your email address, I found that it ended up in our bounce list for following reasons:
Result:
NewDigital@gwayonline.com is IN
the bounce list
Reason(s) : smtp; Your email to group NewDigital@gwayonline.com was rejected due to spam classification. To address this issue:
I have removed your email address form our bounce list. I would also suggest you to please to use your own email address with SMTP setting to send submission emails. The following guide should help you how to use SMTP in your form: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Hope this helps.
Do get back to us if you have any questions.
Thank you!
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Ashwin JotForm SupportReplied on January 31, 2017 at 11:43 AM
Hello Tom,
You may also like to take a look at the following guide which should help you: https://support.google.com/mail/answer/1366858?hl=en&visit_id=1-636214776500024349-3117020748&rd=1
Thank you!