What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    White Labeled "Custom" URL

    Asked by guycooper on January 31, 2017 at 11:09 AM

    Hi Team.

    I've created and installed the CNAME custom.jotform2.com 

    I have set up and tested my custom URL forms.thehealthycarguy.com and it works.


    Where do I place my custom URL in Jotforms so that this custom URL works with my forms?

    This was not clear to me in the how to instructions.







  • Profile Image
    JotForm Support

    Answered by BJoanna on January 31, 2017 at 12:24 PM

    You will need to manually change the URL of your forms. For example on your form


    you need to replace www.jotform.us with forms.thehealthycarguy.com


    Also please note that HTTPS (SSL) is currently not supported. 

    Let us know if you need further assistance.

  • Profile Image

    Answered by BradGilmour on February 15, 2017 at 02:58 AM

    Hi BJoanna

    Do you have any timelines on when HTTPS will be active for custom url's



  • Profile Image
    JotForm Support

    Answered by BJoanna on February 15, 2017 at 04:06 AM


    I have moved your question to separate thread and we will provide you an answer there shortly.