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    My advanced field in emails doesn't seem to have an 'Attach a file' tab

    Asked by BrendonJ on January 31, 2017 at 07:28 PM

    My advanced field in emails doesn't seem to have an 'Attach a file' tab.  Is this anything to do with the version of Jotform I have?  Or have I don't wrong somewhere?



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    JotForm Support

    Answered by liyam on January 31, 2017 at 10:16 PM


    If what you mean is you want all your email alerts to have a certain file attached for every email alert submission, this is only a feature available on Autoresponder email alerts. The purpose of this is if you want to include a specific file for your users to see and for this reason why this is only available on such kind of email alert. You can create your autoresponder email by following the steps from this guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    On email notifications, the only options available are attaching the PDF of the submission and the attachment of files submitted by users.

    If you have questions or if you need some clarification, please let us know.