Why aren't the saved changes I made showing up on the actual form?

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    James Blasingame 
    Asked on February 01, 2017 at 10:59 AM

    I've cleared the cache on my browser... only have one window open...and cleared the form cache.

    STILL, the changes that appear saved on the form, do not appear on the webpage.

     

    The screen shot shows that the "Lead Source" field does not show up on the website but is saved on the form.

     

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    david
    Answered on February 01, 2017 at 11:21 AM

    I checked your form and indeed, the "Lead Source" field looks to be missing from the embedded form. 

    Try removing your current embed code and replacing it with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not work, let us know and we will be happy to have another look.

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    eee
    Answered on February 01, 2017 at 11:23 AM

    Hey James,

    It seems your WordPress has an active cache plugin,

    Please disable it or replace your embed code with the new one,

    Kindest Regards,

    - Ertugrul.

     

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    James Blasingame 
    Answered on February 01, 2017 at 11:46 AM
    Thanks, David. The iFrame code worked.
    James Blasingame
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