I can't publish my form to Facebook

  • louisoliveira
    Asked on February 1, 2017 at 12:07 PM

    When I go to publish my form to the Facebook platform I get a message box that informs me (under page tab) that I must have permission to add apps to at least one Facebook Page to perform the requested action.

    Jotform Thread 1053508 Screenshot
  • Jan
    Replied on February 1, 2017 at 12:25 PM

    Normally, once you click the "Add JotForm Tab", a pop-up will appear. In the pop-up, you need to authenticate by entering your credentials. After that, you need to select a Facebook page in the drop down and then you can click the "Add Page Tab" button.

    I cant publish my form to Facebook Image 1 Screenshot 20

    Please log out from JotForm and Facebook. Close your browser and log back in to JotForm. Please redo the process with the help of this user guide: https://www.jotform.com/help/22-Adding-a-Form-to-Your-Facebook-Page.

    If it is still the same, please try using another browse like Google Chrome or Mozilla Firefox just to check if it will work or not.

    Hope that helps. Thank you.