What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't publish my form to Facebook

    Asked by louisoliveira on February 01, 2017 at 12:07 PM

    When I go to publish my form to the Facebook platform I get a message box that informs me (under page tab) that I must have permission to add apps to at least one Facebook Page to perform the requested action.

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    JotForm Support

    Answered by Jan on February 01, 2017 at 12:25 PM

    Normally, once you click the "Add JotForm Tab", a pop-up will appear. In the pop-up, you need to authenticate by entering your credentials. After that, you need to select a Facebook page in the drop down and then you can click the "Add Page Tab" button.

    Please log out from JotForm and Facebook. Close your browser and log back in to JotForm. Please redo the process with the help of this user guide: https://www.jotform.com/help/22-Adding-a-Form-to-Your-Facebook-Page.

    If it is still the same, please try using another browse like Google Chrome or Mozilla Firefox just to check if it will work or not.

    Hope that helps. Thank you.