Getting "please wait" when I submit forms

  • thecottageschool
    Asked on February 1, 2017 at 12:42 PM

    I just created our first form and when I go to test it, press submit... I get an a please wait error. Any idea why?

    Jotform Thread 1053588 Screenshot
  • Ashwin JotForm Support
    Replied on February 1, 2017 at 12:49 PM

    Hello thecottageschool,

    I'm sorry for the trouble caused to you. 

    I did test your form and I am unable to replicate the issue you are having. I was able to submit your form successfully and thank you message was also displayed. Please check the screenshot below:

    Getting please wait when I submit forms Image 1 Screenshot 20

     

    Have you embedded your form in any webpage? Please share the webpage URL and we will take a look. 

    I would suggest you to please try embedding your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    We will wait for your response.

    Thank you!