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    Configurable list responses not showing in email submission.

    Asked by blossomwithmaggie on February 01, 2017 at 07:39 PM

    I have a chart in my form with check boxes. Those boxes are being checked but not coming through in the email submission. See the Services Required section of my form please.

    Page URL:
    https://www.jotform.com/build/70265466317155

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    JotForm Support

    Answered by Chriistian on February 01, 2017 at 10:17 PM

    It appears that the checkbox option doesn't have any names on it, so the selection isn't visible in the email. You will need to add names for the checkbox so their names will be displayed in the email if the box is checked.

    When I check the boxes, here's the result in the email.

    Please see our guide here for more info: How to Set Up the Configurable List Widget

    Regards.