Configurable list responses not showing in email submission.

  • blossomwithmaggie
    Asked on February 1, 2017 at 7:39 PM

    I have a chart in my form with check boxes. Those boxes are being checked but not coming through in the email submission. See the Services Required section of my form please.

  • Chriistian Jotform Support
    Replied on February 1, 2017 at 10:17 PM

    It appears that the checkbox option doesn't have any names on it, so the selection isn't visible in the email. You will need to add names for the checkbox so their names will be displayed in the email if the box is checked.

    Configurable list responses not showing in email submission Screenshot 30

    When I check the boxes, here's the result in the email.

    Configurable list responses not showing in email submission Screenshot 41

    Please see our guide here for more info: How to Set Up the Configurable List Widget

    Regards.