What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi I am not receiving the email to reset my password for user name smugtech. Is there any way you can force send one for me?

    Asked by Jesse  on February 02, 2017 at 12:44 PM
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    JotForm Support

    Answered by BDAVID on February 02, 2017 at 02:02 PM

    Your email was in bounce list. I have sent the reset email instructions again. Please check your spam folder, and mark any JotForm email as NOT SPAM. Let us know if you need more help.