Form won't process multiple products.

  • Profile Image
    Asked on February 02, 2017 at 08:44 PM


    I have a question about multiple products for Paypal...

    My membership form has several products that use radio buttons. I want to offer the customer a choice of any single item (+ a choice of 2 options per item).

    When testing the form, submitting a purchase for any item except the first one generates a "Sorry, only one entry is allowed. Multiple submissions are disabled for this form" error.

    If I select "Allow users to select multiple products" in the editor, I lose the radio buttons and the form switches to check boxes, allowing the customer to purchase more than one item, which I don't want.

    I'm sure this is just a mistake on my part but how can I fix this?


  • Profile Image
    Answered on February 02, 2017 at 10:09 PM

    OK... I found the solution to this in a question previously answered on the forum.

  • Profile Image
    Answered on February 03, 2017 at 01:17 AM

    I am glad to know you were able to resolve the issue. For more information about the Unique Submissions feature, you can check out our guide here: How to Set Unique Submissions on a Form

    Feel free to contact us again if you need further assistance.