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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form won't process multiple products.

    Asked by mrad on February 02, 2017 at 08:44 PM

    Hi,


    I have a question about multiple products for Paypal...

    My membership form has several products that use radio buttons. I want to offer the customer a choice of any single item (+ a choice of 2 options per item).

    When testing the form, submitting a purchase for any item except the first one generates a "Sorry, only one entry is allowed. Multiple submissions are disabled for this form" error.

    If I select "Allow users to select multiple products" in the editor, I lose the radio buttons and the form switches to check boxes, allowing the customer to purchase more than one item, which I don't want.

    I'm sure this is just a mistake on my part but how can I fix this?


    Thanks!

    Screenshot
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    Answered by mrad on February 02, 2017 at 10:09 PM

    OK... I found the solution to this in a question previously answered on the forum.

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    JotForm Support

    Answered by Chriistian on February 03, 2017 at 01:17 AM

    I am glad to know you were able to resolve the issue. For more information about the Unique Submissions feature, you can check out our guide here: How to Set Unique Submissions on a Form

    Feel free to contact us again if you need further assistance.
    Cheers.