What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I did not authorize a one time payment of $190 i only signed for $19 per month refund my money and cancel.my account immediately or correct the paymen

    Asked by mosteps on February 03, 2017 at 03:07 AM

    I agreed to $19 per month not $190 annual correct this and refund my money or cancel my account and do a complete refund

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    JotForm Support

    Answered by Chriistian on February 03, 2017 at 03:24 AM

    I checked your account and I noticed that you are now back to Free Account and the amount $190 for Bronze Yearly was already refunded.

    However, if you want to upgrade you account to Bronze Monthly for $19, please refer to this guide on How to Upgrade My Account.

    If you need further assistance, please let us know.
    Regards