I did not authorize a one time payment of $190 i only signed for $19 per month refund my money and cancel.my account immediately or correct the paymen

  • mosteps
    Asked on February 3, 2017 at 3:07 AM

    I agreed to $19 per month not $190 annual correct this and refund my money or cancel my account and do a complete refund

  • Chriistian Jotform Support
    Replied on February 3, 2017 at 3:24 AM

    I checked your account and I noticed that you are now back to Free Account and the amount $190 for Bronze Yearly was already refunded.

    However, if you want to upgrade you account to Bronze Monthly for $19, please refer to this guide on How to Upgrade My Account.

    If you need further assistance, please let us know.
    Regards