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MainlineDeliversAsked on February 3, 2017 at 11:08 AM
My email should be fine. Paid. In here working for a while now. Rec'd this error today. Don't know why. Please advise.
Janette
jjonesball@mainlinecomputer.com
thx
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David JotForm SupportReplied on February 3, 2017 at 12:21 PM
I checked our email logs for the address in your most form and the notifications have indeed been failing. It looks like your address was rejecting the emails as spam. When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.
https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
It looks like you have already removed your address from the list. Emails should attempt to send once again.
If you believe other email addresses are on our bounce list, you can remove them from your end:
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List