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    Sending conditional email notification - send one email with multiple recipients.

    Asked by BMETEAM on February 03, 2017 at 05:03 PM

    Hi Jotform,

    I was wondering if there was a way to set up email notifications such that when a form is submitted an email confirmation is sent conditionally to different groups of recipients - but the catch has to be that the multiple recipients need to all be in the same email. To the best of my knowledge, the notification email that is currently being sent sends separate emails to each of recipients.

    Any help would be appreciated.

    Thank you,


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    JotForm Support

    Answered by Welvin on February 03, 2017 at 07:39 PM

    This is possible in the form. Please check the steps from this guide to conditionally send an email: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    In the email box, simply add the recipients separated by a comma and space. Example:

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    Answered by BMETEAM on February 06, 2017 at 05:17 PM

    Hi Welvin,

    I've tried this, however each of the emails are still sent individually. Is there another way to do this?



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    JotForm Support

    Answered by Kevin_G on February 06, 2017 at 08:55 PM


    In order to properly assist you with your concern I've moved your last question to another thread, it can be found here: https://www.jotform.com/answers/1058468 

    We will assist you there as soon as possible.