my email bounces

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    charleens
    Asked on February 05, 2017 at 08:58 AM

    I have clicked on the thing to stop my email from bouncing but it still does??

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    BDAVID
    Answered on February 05, 2017 at 01:34 PM

    If you have removed it from bounce list many times, it means that your email services provider is rejecting our notifications. Check if there is any JotForm email in your spam folder and mark it as NOT SPAM. 

    If the issue continues, we would suggest you using your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form