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JCLAUDIOSGOAsked on February 5, 2017 at 6:46 PM
Pessoal
Tudo bem ?
Estou utilizando a opção em anexo, porém não abre no celular (android 6.0) para selecionar um arquivo, somente no computador, o que posso fazer para resolver isto ?
Grato
Jorge
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Chriistian Jotform SupportReplied on February 5, 2017 at 11:08 PM
I did some tests on my android device and so far I was able to upload a file using the upload field without any issue. I have cleared your form cache to refresh the form. Can you please try clearing the browser cache and see if the issue still persists?
I will wait for your response.
Regards. -
JCLAUDIOSGOReplied on February 6, 2017 at 6:48 PM
Amigo
Desenvolvi um aplicativo e tento acessar por ele o upload, mas sem sucesso.
Limpei o cache mas sem sucesso.
http://app.vc/taskintraserviceprivado
No navegador funciona, mas quando executo o apk não.
Grato
Jorge
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Chriistian Jotform SupportReplied on February 6, 2017 at 8:48 PM
I checked your app on android but I am still unable to replicate the issue. I was able to upload a file to the form successfully.
I checked the code on the form and I can see that the form is embedded using it's direct link into your app's iframe holder. If possible can you try using the iFrame embed code on this guide instead: Getting the form iFrame code.
Alternatively, you may also try getting the full source code to embed to your app: How to get the Full Source Code of your Form
Please let us know how it goes.
Regards. -
JCLAUDIOSGOReplied on February 8, 2017 at 4:58 PM
Pessoal
Acredito que para replicar o problema, vocês precisariam instalar meu apk para obter o problema,como faço para enviar este apk ?
Grato
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Kevin Support Team LeadReplied on February 8, 2017 at 6:30 PM
You may email it to support@jotform.com and include this thread # in the subject (1057288), we will test the app on our end, though I think would not be possible to get the form working in a mobile app since forms are most designed to work on web environment and the APK code may also affect this functionality, if possible I would suggest you to instead redirect your user to the form to be opened in the web browser and then go back to the app.