My Form is not being updated

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    Asked on February 06, 2017 at 09:16 AM

    My form does not save. Only the top image and the submit button are saving. I am using 4.0 - very poor

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    Answered on February 06, 2017 at 09:29 AM


    Sorry for the inconvenience you have.

    I've checked your account and your forms. I have cleared your form caches. I am able to edit the forms and able to add new form fields to your form as you can see the screenshot below:

    Also, I have seen that all of the changes have applied properly on the preview version of your form as you can see at the following link:

    All in all, I was not able to reproduce the issue you have.

    Could you please check again? If the issue still persists, let us know and we should investigate the issue further.

    Thanks in advance.