Mail delivery failed: returning message to sender

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    Solarshoppers
    Asked on February 10, 2017 at 01:29 PM

    Guys I need help.

     

    I keep getting these emails when I get a form submission.

     

    Mail delivery failed: returning message to sender

     

    What am I doing wrong?

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    AIDAN
    Answered on February 10, 2017 at 02:47 PM

    Hi, thank you for contacting us.

    This seems to be a filtering done on the Google end, resulting in the blocking of emails.

    I would suggest setting up SMTP for your form, and performing some test submissions with that. We have a detailed guide on setting up SMTP for your form here: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    If the problem persists with the SMTP setup, please get back to us so we can assist you further. Thank you.

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    AnthemMusic
    Answered on February 13, 2017 at 06:02 PM

    I have also just started having the same problem - what's strange is it never used to happen but 5 days ago, every time I get a form submission I also have one of the above emails sent to me. 
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    Kevin_G
    Answered on February 13, 2017 at 09:59 PM

    @AnthemMusic, 

    I have moved your report to another thread in order to assist you better, we will assist you as soon as possible on this link: https://www.jotform.com/answers/1065347