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    Google Analytics - thank you page

    Asked by ritathune on February 13, 2017 at 05:34 AM


    We have created a form: https://form.jotformeu.com/70383286097363

    The Google Analytics widget is running correctly on the form itself, but after submitting the form, the thank-you-page does not contain the Google Analytics code.

    I can we fix this?

    Best regards,

    Eirek Gullvåg

    Page URL:

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    JotForm Support

    Answered by John_Benson on February 13, 2017 at 08:17 AM

    The widget will only work in the form page. If you use custom URL as a thank you page, the analytics code you've used in the form is different from the custom thank you page. Unless, the form is embedded on a webpage where the code is. 

    You can change the Thank You page and redirect the user to your preferred link or URL. Here's a guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    If you have any questions, please contact us again.