What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms wont submit, it says please wait...

    Asked by MzScottie on February 13, 2017 at 05:51 PM

     

    Page URL:
    https://www.facebook.com/groups/1860676607540751/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 13, 2017 at 09:45 PM

    I cloned your form and sent a test submission but I was unable to replicate the issue. I was able to submit the cloned form successfully, and it did not get stuck on Please Wait.

    Unfortunately I cannot see the form on your facebook link as it requires to join the group to see it. Was the form added to that group using the link? Or is it also embedded on a website?

    I cleared your form cache to refresh the form. Can you please try clearing your browser cache and then submit it again.

    If the issue persists, please let us know.
    Regards.

  • Profile Image

    Answered by MzScottie on February 13, 2017 at 10:45 PM
    It was addex using the link
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 14, 2017 at 12:28 AM

    Hi,

    Can you please try to re-add the Form on your Facebook Page by following the instructions provided in this guide: Adding a Form to Your Facebook Page.

    Hope this helps.
    Regards