Getting "email delivery failed" email from every submission email.

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    AnthemMusic
    Asked on February 13, 2017 at 09:58 PM
    I have also just started having the same problem - what's strange is it never used to happen but 5 days ago, every time I get a form submission I also have one of the above emails sent to me. 
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    Kevin_G
    Answered on February 13, 2017 at 10:02 PM

    Apologies for the inconveniences this may have caused to you. 

    I can see you are using noreply@jotform.com as sender email, could you please try to set the sender as noreply@formresponse.com

    If the problem persists you may also ask your email provider to white-list our IP addresses: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Another way to resolve this would be by setting up a custom sender using the SMTP method, this way you will use your own mail server info so emails should not have problems to be delivered: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Hope this helps. 

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    Kevin_G
    Answered on February 13, 2017 at 10:10 PM

    Also, I would suggest you to check the reply-to email address in your email notifications and make sure you have selected the email address field, you should also remove these kind of emails with missing fields: