What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I go back to any data sent by users?

    Asked by Carolinacasting on February 18, 2017 at 09:17 AM
    How do I go back to any data
    sent by users? and users how they understand that the form is filled, so
    that they can write to the inbox (my e-mail)
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    Answered by adoriaa on February 18, 2017 at 09:27 AM

    very interesting question. I was searching for the answer but did not find it. have you got a solution to your case?

     

    Kind regards

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    JotForm Support

    Answered by John_Benson on February 18, 2017 at 10:14 AM

    @Carolinacasting

    All form submissions can be found in the Submissions page. For existing submissions, you can use the Reply or Forward function in the Submissions page. Here's a guide:

    1. In My Forms page, select the form and then click the Submissions button.

    2. Click the Reply or Forward button to open the wizard. Fill in the email details and then click the Forward Submissions button when you're done. Please make sure that the "From" is your email address wherein your users can reply to.

    For future submissions, I would recommend you to create an Autoresponder email. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Let us know if you have any questions. Thank you.

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    JotForm Support

    Answered by John_Benson on February 18, 2017 at 10:15 AM

    @adoriaa

    I hope that answers your question too. If you have any other questions or need assistance. Feel free to create a new thread. Thank you.