Can survey responses be emailed to certain people?

  • Profile Image
    khangma
    Asked on February 20, 2017 at 03:42 PM

    Hello,

    I would like to create a survey and for one question, it would include a drop down list of contacts that the person filling out would pick from. Once the survey is submitted, the person chosen from the drop down list will be notified of the completed survey to follow up. I hope this makes sense!

    Secondly,

    The person who was chosen from the drop down menu, is there a way where it can flag that person 3 times (in 1 month, in 2 months and then in 3 months) as a reminder to follow up on that survey?

    Thank you,

    Maichue Khang 

  • Profile Image
    John_Benson
    Answered on February 20, 2017 at 05:00 PM

    I would like to create a survey and for one question, it would include a drop down list of contacts that the person filling out would pick from. Once the survey is submitted, the person chosen from the drop down list will be notified of the completed survey to follow up.

    This is possible here in JotForm. You can send an email alert depending on the chosen option in the drop down list. Here's a guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    The person who was chosen from the drop down menu, is there a way where it can flag that person 3 times (in 1 month, in 2 months and then in 3 months) as a reminder to follow up on that survey?

    You can use the Send Emails Later function in the Advanced settings of the Autoresponder Here's how:

    1. Create an Autoresponder Email and then go to the Advanced tab. Change the Send Emails Later to 30 days. Here's a guide: Setting-Up-an-Autoresponder-Email

    2. After that, you need to create another Autoresponder Email. Change the Send Emails Later to On a Later Date. You can choose what day you want to send the Autoresponder in the Calendar

    Hope that helps. If you need further assistance or any questions, please contact us again.