What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are we getting duplicate responses

    Asked by jmerch on February 21, 2017 at 11:18 AM

    We have an online application form and are getting multiple submissions from people. It varies on how many.

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    JotForm Support

    Answered by david on February 21, 2017 at 12:25 PM

    I checked our submission logs for your form and it does look like people are actually submitting the form multiple times. 

    If you would like to prevent users from entering multiple submissions, you can enable unique submissions:

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form