Why are we getting duplicate responses

  • jmerch
    Asked on February 21, 2017 at 11:18 AM

    We have an online application form and are getting multiple submissions from people. It varies on how many.

  • David JotForm Support
    Replied on February 21, 2017 at 12:25 PM

    I checked our submission logs for your form and it does look like people are actually submitting the form multiple times. 

    If you would like to prevent users from entering multiple submissions, you can enable unique submissions:

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form