- MiriamAsked on February 22, 2017 at 01:14 PM
Someone was trying to sumbit one of my forms using Safari and when they hit the submit button, they are getting a 502 error code. Is there something that I'm missing or something that I can fix to make it work with Safari?
- JotForm SupportJohn_BensonAnswered on February 22, 2017 at 03:19 PM
I did a test submission and I was not able to replicate the issue. I didn't get an 502 error using Google Chrome.
Please try using a different internet browser to verify if the issue only happens in Safari. Also, I have cleared your form cache.
If the issue persists, please re-embed your form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.
Try it again and let us know how it goes. We'll wait for your response. Thank you.