What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to turn off translation?

    Asked by bigbird122755 on February 24, 2017 at 03:54 PM
  • Profile Image
    JotForm Support

    Answered by Jan on February 24, 2017 at 05:30 PM

    My understanding is that you want to turn off the Translation tool in your form. Here's how:

    1. In Form Builder V4, click the "Settings" menu. Go to the "Form Settings" and then click the "Show more options" button.

    2. Go to the "Translations" section. If the tool is currently enabled, you'll see "X" icon on the language. Click it in order to disable the Translation tool.

    Related guide: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual.

    Hope that helps. Thank you.

  • Profile Image

    Answered by bigbird122755 on February 24, 2017 at 05:39 PM

    i wish I saw that on my screen. here is what I see. (I opened it but can't close it)

  • Profile Image
    JotForm Support

    Answered by liyam on February 25, 2017 at 12:43 AM

    Hello,

    Can you tell us which form this is that you're referring to? I checked your Cruise Quote Request form and it shows that it is disabled. But if this is not the form you're having issues with, please let us know.

    Thanks.

  • Profile Image

    Answered by bigbird122755 on February 25, 2017 at 01:46 AM
    You had me scared when you said my main form was disabled. Why would I'd you say that?
    Anyway the form in question is the Royal Caribbean presale 2/27/17
    Harold Gross
    954-629-1350
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on February 25, 2017 at 03:31 AM

    My apologies. I didn't mean that the form was disabled, but just the form translations. 

    I checked the form you mentioned and I saw what you mean. This might have been a glitch so I just added a language and then removed it right after. It should appear fine now.

    If you have questions, please let us know.

    Thanks.