How to turn off translation?

  • bigbird122755
    Asked on February 24, 2017 at 3:54 PM
  • Jan
    Replied on February 24, 2017 at 5:30 PM

    My understanding is that you want to turn off the Translation tool in your form. Here's how:

    1. In Form Builder V4, click the "Settings" menu. Go to the "Form Settings" and then click the "Show more options" button.

    How to turn off translation? Image 1 Screenshot 30

    2. Go to the "Translations" section. If the tool is currently enabled, you'll see "X" icon on the language. Click it in order to disable the Translation tool.

    How to turn off translation? Image 2 Screenshot 41

    Related guide: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual.

    Hope that helps. Thank you.

  • bigbird122755
    Replied on February 24, 2017 at 5:39 PM

    i wish I saw that on my screen. here is what I see. (I opened it but can't close it)

    How to turn off translation? Image 1 Screenshot 20

  • liyam
    Replied on February 25, 2017 at 12:43 AM

    Hello,

    Can you tell us which form this is that you're referring to? I checked your Cruise Quote Request form and it shows that it is disabled. But if this is not the form you're having issues with, please let us know.

    Thanks.

  • bigbird122755
    Replied on February 25, 2017 at 1:46 AM
    You had me scared when you said my main form was disabled. Why would I'd you say that?
    Anyway the form in question is the Royal Caribbean presale 2/27/17
    Harold Gross
    954-629-1350
    ...
  • liyam
    Replied on February 25, 2017 at 3:31 AM

    My apologies. I didn't mean that the form was disabled, but just the form translations. 

    I checked the form you mentioned and I saw what you mean. This might have been a glitch so I just added a language and then removed it right after. It should appear fine now.

    How to turn off translation? Image 1 Screenshot 20

    If you have questions, please let us know.

    Thanks.