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kellynwilsonpicsAsked on February 27, 2017 at 3:40 PM
Hi!
I went to check my history to see if my form was sent to a client and saw on one of the emails that i sent the status saying
Subject: Session Contract
Status: IN BOUNCE/BLOCK LIST
What does this mean??
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David JotForm SupportReplied on February 27, 2017 at 5:33 PM
If an address is in our bounce list, that means that it has been rejecting emails from our services. This could be due to anything from the inbox being full to the address blocking the emails as spam.
It is possible to remove addresses from our bounce list from your end:
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
This will allow for attempting to send emails to that address once again.