What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Autoresponder email not updating

    Asked by bheemtax on February 27, 2017 at 07:44 PM

    When I updated the filed name in the form the filed name in the auto responder didn't get updated but stayed as old names.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 28, 2017 at 01:05 AM

    The easiest way is to delete the old and add a new autoresponder email. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    You can delete the field name and add the new field name in the autoresponder. Here's a screen animation on how I remove and add a field:

    Contact us again if you need further assistance. Thank you.