Autoresponder email not updating

  • bheemtax
    Asked on February 27, 2017 at 7:44 PM

    When I updated the filed name in the form the filed name in the auto responder didn't get updated but stayed as old names.

     

    Thanks

    Page URL: https://form.jotform.com/60404259342147
  • John_Benson
    Replied on February 28, 2017 at 1:05 AM

    The easiest way is to delete the old and add a new autoresponder email. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    You can delete the field name and add the new field name in the autoresponder. Here's a screen animation on how I remove and add a field:

    Autoresponder email not updating Image 1 Screenshot 20

    Contact us again if you need further assistance. Thank you.