What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, this will not work anymore in Form Builder V4. For security reasons, HTML tags are not allowed in Question Labels and Checkbox Options anymore.
However, it is still working in Form Builder V3. In My Forms page, select the form and then click the More button. After that, choose the "Edit in V3" option.
If you need anything else, please create a new thread so we can assist you properly. Thank you.
I have moved your question to a new thread so we can properly assist you. Please wait our reply on this thread: https://www.jotform.com/answers/1101826