Form Collapse: Why tool is cutting off in mobile devices?

  • mvolpone
    Asked on February 28, 2017 at 1:44 PM

    I have used one of the accordion templates and when I preview it, the right side is cut off. I tried stretching the form window to the right like I have to do vertically, but it still does not show up.

     

    Please help.

     

    Thank you in advance,

     

    Mike

    Jotform Thread 1078154 Screenshot
  • Kevin Support Team Lead
    Replied on February 28, 2017 at 3:47 PM

    I have checked your form http://www.jotform.us/form/70547831126152 and I can see the form loads properly: 

    Form Collapse: Why tool is cutting off in mobile devices? Image 1 Screenshot 30

    I would suggest you to open your form in the v3 builder: 

    Form Collapse: Why tool is cutting off in mobile devices? Image 2 Screenshot 41

    Then add the mobile responsive widget to your form, you will find it here: https://widgets.jotform.com/widget/mobile_responsive 

    This guide will help you to add it: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    The widget will help to format the form fields properly in a mobile device, please give it a try and let us know how it goes.