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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Collapse: Why tool is cutting off in mobile devices?

    Asked by mvolpone on February 28, 2017 at 01:44 PM

    I have used one of the accordion templates and when I preview it, the right side is cut off. I tried stretching the form window to the right like I have to do vertically, but it still does not show up.


    Please help.


    Thank you in advance,



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    JotForm Support

    Answered by Kevin_G on February 28, 2017 at 03:47 PM

    I have checked your form http://www.jotform.us/form/70547831126152 and I can see the form loads properly: 

    I would suggest you to open your form in the v3 builder: 

    Then add the mobile responsive widget to your form, you will find it here: https://widgets.jotform.com/widget/mobile_responsive 

    This guide will help you to add it: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-your-Form 

    The widget will help to format the form fields properly in a mobile device, please give it a try and let us know how it goes.