Dropbox integration not being saved on the form

  • ministryapp
    Asked on February 28, 2017 at 4:49 PM

    Hi I keep authenticating dropbox and it says success but when I revisit my form, it does not show the integration. 

  • jonathan
    Replied on February 28, 2017 at 9:45 PM

    I was able to reproduce the issue with our Dropbox integration.

    When using Dropbox integration, the integration was not being saved after completing the integration configuration.

    Dropbox integration not being saved on the form Image 1 Screenshot 30

    If you closed the form after integration, when you load it again on the Form Builder, the Dropbox integration is disconnected again.

    Dropbox integration not being saved on the form Image 2 Screenshot 41

     

    For temporary workaround, please try switching first your Form Builder back to version 3 and do the integration process. Save the form and the integration. 

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    I have now submitted a bug ticket report to the higher team support. We will notify you here once we have fixed this.

    Thanks.

  • Scott JotForm Developer
    Replied on March 1, 2017 at 9:52 AM

    Hey ministryapp,

    This bug is fixed now.

    Let us know if you ever need anything else,

    Cheers!