What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have made changes, but they are not showing in the preview or when loaded with the link

    Asked by Simchaclub on March 03, 2017 at 09:19 AM

    I have made some changes, but they are not showing when published or enter the site via the link.

    Page URL:
    https://form.jotform.me/70610148767458

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 03, 2017 at 12:30 PM

    We apologize for the inconvenience, please try clearing your forms cache, so the new fields display in your form: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    Let us know if you need more help.