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butlerenAsked on March 3, 2017 at 4:13 PM
Hi,
I was suppose to delete 1 submission and I deleted all. Are there any way back?
I have the submissions in Google Drive and Google Sheets - I wondered why it asked for my passsword - won´t do that again;-) A little quick on my fingers....
https://form.jotformeu.com/butleren/70226758000347
Are there some backup from your side? Its no crises, but would be nice since we are having a competition and there will perhaps be some changes before Sunday.
Thanks,
Stefan
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Kevin Support Team LeadReplied on March 3, 2017 at 11:32 PM
Unfortunately, it's not possible to recover deleted submissions, at least that you have your submissions in an Excel or CSV file you will be able to import them to your form again.
Import-App-Easily-import-your-Excel-or-CSV-data-into-JotForm
I will also forward this to our second level in order to know if it's possible to restore your submissions from a backup.
We'll update you via this thread as soon as possible.
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Uygar Bayar JotForm DeveloperReplied on March 6, 2017 at 6:14 AM
Hi,
Your submissions recovered from our backups. Please check again.
Regards.