What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not fully mobile responsive

    Asked by DavidGrayTV on March 04, 2017 at 02:17 PM

    Why doesn't the date on my forms display correctly. Also I have had feedback from customers about placeholder text popping up over form fields preventing user input. I thought all these forms were supposed to be mobile friendly?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on March 04, 2017 at 05:59 PM

    Yes, our forms are mobile responsive by default. However, your form seems to be customized, and there are styles embedded in it that are not part of the default styles which causing you the problem. It looks like an old form with a non-responsive template. 

    Anyways, I've adjusted the date field with custom CSS. Can you check now? Let me know if the date is still not responsive.

    You can check the CSS here: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

  • Profile Image
    JotForm Support

    Answered by Welvin on March 04, 2017 at 06:03 PM

    As for the placeholder, you seem to have removed that already. If you need help with it, I would suggest creating a new thread so we can assist you there separately.