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    Text fields are not included when I am printing submission

    Asked by rtstar on March 05, 2017 at 02:57 AM

    I checked the show headers and text box and try to test signup s and it still does not print the wavier text?

     

    My form

    https://www.jotform.com/build/70116205917147

     

    Thank You Rodney Thornley 

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    JotForm Support

    Answered by Charlie on March 05, 2017 at 08:59 AM

    Hi,

    I checked the form ID 70116205917147 which is titled "LSWSC Family Member Form", but you have not yet checked the "Show Header and Text" option, here's a screenshot of your account when I checked it:

     

    Please do make sure to check the correct form. Here's a link to the guide on how to display the static text of your form in your PDF submissions: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Let us know if that works now. 

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    Answered by rtstar on March 09, 2017 at 10:14 AM
    I have done steps 1-3 multiple times.
    1.  What is step four I have hit print, and open PDF  and print and it still does not print the wavier language.  Are we suppose to do this for each submission? We want this to print every time with our future sign-ups.That seems a waste of energy and time. Can you help us out  I have read the link, but it just does  your same steps.
    Thank You
    Rodney206-409-5289
    ...
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    Answered by rtstar on March 09, 2017 at 10:16 AM
    I have done steps 1-3 multiple times.
    1.  What is step four I have hit print, and open PDF  and print and it still does not print the wavier language.  Are we suppose to do this for each submission? We want this to print every time with our future sign-ups. That seems a waste of energy and time. Can you help us out  I have read the link, but it just does  your same steps.
    Thank You
    Rodney206-409-5289
    ...
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    Answered by rtstar on March 09, 2017 at 10:20 AM
    Charlie  After I check the box  I still can;t get it to print with the wavier. We want all future submissions to print with the wavier language.  I sent this e-mail lat Friday and no one has responded.. Are you abandoning us? this is time sensitive.  We need to get our members enrolled.
    PLEASE HELP
    MY LOG IN IS  rtstar  Rt131313
    ...
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    Answered by rtstar on March 09, 2017 at 10:21 AM
    Charlie  After I check the box  I still can;t get it to print with the wavier. We want all future submissions to print with the wavier language.  I sent this e-mail lat Friday and no one has responded.. Are you abandoning us? this is time sensitive.  We need to get our members enrolled.
    PLEASE HELP
    MY LOG IN IS  rtstar  Rt131313
    ...
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    JotForm Support

    Answered by Mike_G on March 09, 2017 at 02:48 PM

    @rstar

    I have already responded to the other thread you created for the same concern, please respond to that thread if you have any further questions to avoid confusion with the answer being provided.

    Thank you.

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    JotForm Support

    Answered by Mike_G on March 09, 2017 at 02:51 PM