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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authentication/Authorization Failed on Form Using PayPal Pro

    Asked by drea002 on March 06, 2017 at 06:56 PM

    http://www.mmofsd.com/returning-patient/

     

    The API was verified. Everything seemed fine.

     

    But, after filling out the form I get this error message:

     

    Authentication/Authorization Failed
    You do not have permissions to make this API call
     
    HELP PLEASE!
    Page URL:
    http://www.mmofsd.com/returning-patient/

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    JotForm Support

    Answered by Ian on March 06, 2017 at 10:05 PM

    I tested by submitting the form, but could not replicate the issue.

    Nor could I see any API Key generated in your account.

    For more information API key and its daily limit please review the article on https://www.jotform.com/help/406-Daily-API-Call-Limits

    Let us know if you have more questions