What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you referring to the form on this page: https://addictionwebmarketingpros.com/onboarding-form-treatment-centers/?
The form height is normal. I can see the whole form on the page. As for the white space, inject the following custom CSS codes in the form to fix it:
padding: 0 0 !important;
Follow our steps on this guide to inject: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes.
the form is at the bottom of this page
I was able to replicate issue when I opened your webpage. Here's a screenshot:
Please try to remove the <script> element below the iFrame code. After that, please change the height of the iFrame to "300px".
Here's an example code:
<iframe id="JotFormIFrame-70613794331152" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70613794331152" style="width:100%; height:300px; border:none;" scrolling="no" frameborder="0"> </iframe>
Hope that helps. Thank you.
that worked. i was told to publish my form with embed iframe method! why does this method have iframe and script???
works on computer, cuts off submit button on iphone
The purpose of the script element is to resize the iFrame automatically. It is part of the iFrame code. However, if there are any issues, we suggest our users to try removing it.
Unfortunately, I wasn't able to replicate the issue on my Androind phone. I am using Google Chrome. Here's a screenshot:
Please try to enable the "Make this form responsive" option in the Advance Form Designer. Here's how:
1. In Form Builder V4, click the "Form Designer" icon.
2. Scroll down and then click the "Advanced Designer" button.
3. In the Advanced Designer, go to the "Design" tab. Under the Form Layout, please enable the "Make this form responsive" option.
4. After that, please save the changes.
Hope that helps. Thank you.
i clicked made the form responsive as you suggested.
i just don't even understand why it's an option when it should be automatically responsive!
my button disappeared totally now!
Can you please try to adjust the height of the iFrame? Use 500px instead.
Hope this helps.
changed height to 500px. form shows well except now there is too much extra space again below form on computer and iphone
I am sorry for going back and forth, but I tested and setting Iframe to size 325px appears reasonable
Can you please try that one more time? if there still minor adjustment required, try to increase/decrease size with increment of 10px ex 335 345 etc
Hope this helps
thanks for your help. 325px works.
jotform cannot be considered responsive which is so odd in today's marketplace...