What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to upgrade but will need to change payment details after the first payment

    Asked by sbrads9792 on March 10, 2017 at 05:17 AM

    Hi,

    I am currently over my limit and need to upgrade to the bronze package.

    The card I want to use for payments is currently not available until my colleague returns.

    Is it possible to make one payment now of the $19 and then change the payment details for ongoing payments?

     

    kind regards

     

    Steve Bradshaw

  • Profile Image
    JotForm Support

    Answered by Kiran on March 10, 2017 at 09:28 AM

    I see that you have already upgraded your account to Bronze monthly subscription plan. Please be noted that you can change the credit card information anytime later from the billing section of your account.

    https://www.jotform.com/myaccount/billing

    Hope this information helps!