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sto_metallikAsked on March 12, 2017 at 1:21 PM
Every time I click on submit button of my form page scrolls to top of the page automatically. That's not what I wanted. How to disable that issue?
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MikeReplied on March 12, 2017 at 4:38 PM
Please try with added ?nojump parameter to see if that helps.
<script type="text/javascript" src="https://form.jotformeu.com/jsform/70684289154364?nojump"></script>
Thank you.
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sto_metallikReplied on March 12, 2017 at 5:44 PM
I use lightbox window for my form. Here is the code:
<script src="https://form.jotformeu.com/static/feedback2.js" type="text/javascript"> var JFL_70701996701357 = new JotformFeedback({ formId: '70701996701357', base: 'https://form.jotformeu.com/', windowTitle: 'Заявка на кузовной ремонт', background: '#FFFFFF', fontColor: '#FFFFFF', type: '1', height: 500, width: 350, openOnLoad: false }); </script>
Where I need to paste ?nojump ???
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MikeReplied on March 12, 2017 at 7:36 PM
Unfortunately, the nojump option is not designed for lightbox forms. You may consider the following options:
1) Changing feedback2.js to feedback.js. It will use another script to generate the lightbox.
<script src="https://form.jotformeu.com/static/feedback.js" type="text/javascript"> var JFL_70701996701357 = new JotformFeedback({ formId: '70701996701357', base: 'https://form.jotformeu.com/', windowTitle: 'Заявка на кузовной ремонт', background: '#FFFFFF', fontColor: '#FFFFFF', type: '1', height: 500, width: 350, openOnLoad: false }); </script>
2) Using a Thank You Page Redirect.
3) Using some 3rd party lightbox script to load the form.
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sto_metallikReplied on March 13, 2017 at 5:30 AM
It's so sad that I have to find other ways to solve my issue (( I thought you service is absolutly universal ((
I tried feedback.js and it just destroyed page design because of conflicts with another scripts on my page ((
I think that autoscroll should have to be disabled by default at JotForm at all.
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Ashwin JotForm SupportReplied on March 13, 2017 at 8:06 AM
Hello,
I did check your webpage but could not locate lightbox form embedded anywhere. It seems you have only embedded your form with script embed code.
I would suggest you to please let us know where you have embedded your from in lightbox and we will wait for your response.
Thank you!