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    Preview Before Submit: Why it gets stuck on "Please wait..." when trying to submit the form.

    Asked by jikpoole on March 13, 2017 at 02:30 PM

    Hi there,

    I am amending a form at the moment and coming across the same problem - the preview form widget is not showing a submit button and instead is showing 'please wait'


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    JotForm Support

    Answered by Kevin_G on March 13, 2017 at 02:35 PM

    I have cloned your form and noticed the same, it seems to get stuck when trying to submit the form after previewing submissions. 

    However, the issue's gone when I removed and added the preview before submit widget to the form, it's most likely a problem with the current widget on the form. 

    Also, I've noticed you added two submit buttons as well as widgets to your form, do note that this might generate conflict as well, so I would suggest you to create single page for the submit button only and then redirect your users there, this way you will avoid to have multiple submit buttons and widgets. 

    Here's my sample form where you can see how it works: https://form.jotform.com/70715384244961 

    Hope this helps.