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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to integrate paypal payment link to form?

    Asked by MA77845 on March 14, 2017 at 03:35 PM

    Hello,

    I cannot figure out how to integrate the paypal link into my form to collect payment

    what am I missing?

     

    https://form.jotform.us/70656309696165

    Thanks

    Andrea

     

     

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 14, 2017 at 05:02 PM

    Hi Andrea,

    I cloned your form and I noticed that the "Next" button is hidden. I also checked the PayPal payment gateway and I can see that it is added properly. Please make the "Next" button visible so the user can advance to your form. Here's how:

    Open your form and select the "Next" button field. Click the Properties icon (cogwheel). Go to the Advanced tab and make the "Next" button visible.

    Related guides:

    Setting-Up-Your-First-Order-Form
    How-to-Integrate-Form-with-Paypal

    Hope that helps. Please try it again and let us know how it goes. 

    Thank you.

     

  • Profile Image

    Answered by MA77845 on March 16, 2017 at 05:30 PM

    I have added made the "next" button visible, but I still cannot figure out how to

    A. link paypal for payment 

    B. build an option where the sales total is added for clients for payment

     

    Please help.

    Thanks

    Andrea

  • Profile Image
    JotForm Support

    Answered by Mike on March 16, 2017 at 09:18 PM

    To link your form with PayPal make sure to enter your PayPal Account under the PayPal integration settings.

    The total will be automatically calculated based on selected products within payment field.

    In case you would like to calculate total based on the other form fields, the process will be a bit different.

    1) Calculate total.

    How to perform calculations on form

    2) Pass total to the payment field.

    How to Pass a Calculation to a Payment Field

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by MA77845 on March 17, 2017 at 12:46 PM

    Thank you for the step by step integration process. With your help, I've fixed the paypal setting,

    however, now my product breakdown (services and amounts) has disappeared. How can I reset the products into my product section?

    https://form.jotform.us/70656309696165


    Thanks
    Andrea


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  • Profile Image
    JotForm Support

    Answered by John_Benson on March 17, 2017 at 02:26 PM

    Hello Andrea,

    I have moved your new questions to a new thread so we can properly assist you. Please wait for our reply on this URL: https://www.jotform.com/answers/1094763

    Thank you.