What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want users to be able to click a button and download a gift certificate

    Asked by jeffrey_c_davis on March 14, 2017 at 04:34 PM

    Can I set up my form so that people can click a button and it will download a gift certificate.  I'm thinking that the gift certificate could be a simply jpeg I create to allow users to get my services at a discount when they fill in their contact information.  Or if jotform has this feature built in how do I use it?  Let me know.  Thanks!

    - Jeffrey C. Davis

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    JotForm Support

    Answered by Jan on March 14, 2017 at 06:11 PM

    You can create a condition wherein the "Image Gift Certificate" will appear based on the selected response. After that, you can just instruct the user to save the image. Please check this demo form: https://form.jotformpro.com/70726541968971.

    Here's a guide on how I created that demo form:

    1. I inserted a "Single Choice" field and an "Image" tool.

    2. Click the "Settings" menu and then go to the "Conditions" section. Choose the "Show/Hide Field" condition.

    3. Create a condition wherein if the "Discount Coupon" is equal to "Yes", the image field will show.

    Here's the result:

    Also, you can attach a file in the autoresponder email. In this way, once the user completed the form, he/she will receive a confirmation email with attachment. Here's a guide: How-to-Attach-a-File-to-Autoresponder-Emails.

    Related guide:
    How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    Hope that helps. Thank you.