What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i do not need to save my submissions....

    Asked by pandidesigns on March 14, 2017 at 06:44 PM

    I do not need to save my submissions, and wish to delete some to prevent the 500 limit.  I just upgraded my account, however I am having second thoughts since I do not need to save them.  If I cancel my upgrade, and delete my submissions, will I be able to still receive submissions? Thanks, Cindy

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    JotForm Support

    Answered by Chriistian on March 14, 2017 at 10:01 PM

    You can use the Auto-delete App so that the submission will be deleted automatically as soon it arrives so that you can free up your space. Then, integrate your form into Dropbox, Google Drive or Box so that you still have the copy of the submissions and the uploaded files.

    If you cancel your upgrade, you will be back to Free Plan. You can still receive submissions if you have not passed the limit of the 500 total submissions for the Free Plan.

    Let us know if you need further assistance.
    Regards.