Hi I Want to make sure my subscription does not renew.

  • Mydreamlifesummit
    Asked on March 14, 2017 at 7:52 PM

    If I downgrade now to the free account will this apply after the renewal date ?

  • Chriistian Jotform Support
    Replied on March 15, 2017 at 1:36 AM

    I checked your account and you are currently in a Bronze Yearly Subscription. If you want to downgrade your account and to make sure that your subscription will not renew, you need to cancel your Paypal Subscription. Here's the guide on How Can I Cancel My PayPal Subscription?

    If I downgrade now to the free account will this apply after the renewal date ?

    Yes, when you have succesfuly cancelled your subscription, you will be downgraded back to Free on your Next Billing date December 16th, 2017. So it means that if you downgraded now, this will apply after the renewal date.

    Regards.