Form doesn't show on the web page

  • jeroenvl
    Asked on March 15, 2017 at 7:15 AM

    I just made a clone of an older form. When I publish it or try a preview I get the message that the form has been deleted by the owner.

     

    https://form.jotform.com/70733503192956

     

     

     

    Jotform Thread 1092050 Screenshot
  • Kiran Support Team Lead
    Replied on March 15, 2017 at 8:40 AM

    I have checked the form URL and see that it is displaying correctly at my end.

    Form doesnt show on the web page Image 1 Screenshot 20

    However, when I check the web page provided, the form is directly linked and not embedded. In order to display the form on the web page, you may get the Form embed code from the publish wizard and add the code to your web page. Please refer to the guide below that can help you with adding a form to the web page.

    https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Hope this information helps! Let us know if you need any further assistance. We will be happy to assist.  

  • orhamra
    Replied on March 15, 2017 at 10:36 AM

    doesn't aplly in my END. try to embed it with and I frame. just copy the "source code". dont use the "href CODE"

  • Kiran Support Team Lead
    Replied on March 15, 2017 at 1:02 PM

    Ok. It looks like there are two different forms on the web page.

    Form doesnt show on the web page Image 1 Screenshot 20

    The direct linked form seems to be working fine and the form embedded using javascript method may have been deleted from the account and so it is not being displayed on the web page. Could you check if this form is in the Trash folder and restore it?

    https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    Let us know if you need any further assistance. We will be happy to assist.