Emails are sent to the user filling out the form, but not to us

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    inktentonervoordeelplatform
    Asked on March 15, 2017 at 03:05 PM

    ok very good and easy software 

    we have created two form and publisched it on www.clubinkt.com under the pages 

    Hoe te bestellen?

    Ik vind mijn product niet? 

    the mail is received by the clients but we as organistion dont receive the mail with the info

    What di we do wrong 

    Thanks for answering 

    Cheers 

    Gordon

  • Profile Image
    david
    Answered on March 15, 2017 at 05:51 PM

    I checked your form and there is currently only an autoresponder email:

    This will only send an email to the address entered in the form. 

    If you would like to send an email to your address each time the form is submitted, set up a notification email:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications