What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Emails are sent to the user filling out the form, but not to us

    Asked by inktentonervoordeelplatform on March 15, 2017 at 03:05 PM

    ok very good and easy software 

    we have created two form and publisched it on www.clubinkt.com under the pages 

    Hoe te bestellen?

    Ik vind mijn product niet? 

    the mail is received by the clients but we as organistion dont receive the mail with the info

    What di we do wrong 

    Thanks for answering 

    Cheers 

    Gordon

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    JotForm Support

    Answered by david on March 15, 2017 at 05:51 PM

    I checked your form and there is currently only an autoresponder email:

    This will only send an email to the address entered in the form. 

    If you would like to send an email to your address each time the form is submitted, set up a notification email:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications