I am trying to add the Paypal plugin to a form and it's not working

  • Profile Image
    Asked on March 15, 2017 at 09:24 PM

    I am trying to add Paypal to a form. The form used to have a purchase order as a part of it but that has been removed. But when i drag and drop the paypal logo nothing apears in the form, but an extra line with paypal appears on the left hand side menu.

    I hit 'edit' on this menu and the right hand side menu appears but as a completely blank box.


  • Profile Image
    Answered on March 16, 2017 at 01:37 AM

    I checked your form and it seems that there is no PayPal Payment field on your form (https://form.jotform.co/70737890531865).

    Perhaps you have removed it on your form? If you are still seeing this, please try to logout from your acccount, close the browser and try to re-loggin or you start a fresh session. I have already clear your form's cache. If issue still persists, please also try to refesh your browser's cache.

    Hope this helps.

    Let us know  if you need further assistance.