The sending of emails from forms doesn't work

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    Asked on March 16, 2017 at 06:52 AM

    we have created a test account to see wether your platform is working for us 

    making the forms :very nice software 

    but ous sending emails arent working in our platfom 

    probably we made the mistake but.....


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    Answered on March 16, 2017 at 09:56 AM

    I have checked your email history logs, and based on them, all emails appear to have been delivered to your email address successfully. You can view your own email history logs by following this guide:

    I have also checked the configuration of your email notification and autoresponder, and they seem to be set correctly.

    As everything seems to be set up and functioning correctly, I have made an actual submission on your form 70732797903364, over the page you have linked to:

    We've instantly received the autoresponder email to our company address

    I would recommend that you please check your spam folders, and make sure that there aren't any email filters set up on your end that might be filtering our emails to you. From here, the emails from your form seem to be sending fine. Thank you.