Why am I not allowed to submit the form more than once?

  • Profile Image
    Arlene 
    Asked on March 16, 2017 at 11:21 AM

    I need to submit three separate forms for three people but Jotform will only accept one form.

    The instructions state I must use one form per person.

    My first form was submitted and accepted.

    However, every form I complete and submit afterwards is rejected

    This is the error message I receive - 

     

    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.
    Multiple submissions are disabled for this form.
  • Profile Image
    Jim_R
    Answered on March 16, 2017 at 01:34 PM

    Hello Arlene, I checked this form 70277814987976 and confirmed you have enabled the UNIQUE QUESTION option to CHECK COOKIES.

    This would mean that the form checks the browser's cookies of the users/respondents and will only allow submission if the cookie isn't present.

    To remove this limitation, just click SETTINGS at the top > FORM SETTINGS on the left > SHOW MORE OPTIONS > scroll down until you see the UNIQUE QUESTION section > then set it to NO CHECK.

    Related guide: How-to-Set-Unique-Submissions-on-a-Form