What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My understanding is that you want to receive the form submissions as a PDF file. You can enable the "PDF attachment" in the Email Notification. In this way, a PDF file will be attached on the email notification when someone completed the form.
You can also go to the Submissions page and export the submissions as a PDF file. Here's a guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF
Hope that helps. If you're referring to a different issue, let us know. Thank you.